What to do if getting the error JSON RPC request method 'OnConnected' was expected, but 'OnLicenseAccessDenied' has been received?

FIRST CREATED ON 20 Mar 2025  I  AUTHOR Emma Camacho

Issue

Exception: JSON RPC request method 'OnConnected' was expected, but 'OnLicenseAccessDenied' has been received.
at MailAndDeploy.Server.Connectors.QlikSense.QsEoWConnector.EstablishRpcConnection(Uri pUri, JsonRpcCookie[] pCookies, JsonRpcHeader[] pHeaders)
at MailAndDeploy.Server.Connectors.QlikSense.QsEoWConnector.EstablishRpcConnection(String pAppId, String& pEngineSessionId)
at MailAndDeploy.Server.Connectors.QlikSense.Model.QsApp.EstablishRpcConnection()
at MailAndDeploy.Server.Connectors.QlikSense.Model.QsApp..ctor(QsConnector pConnector, String pAppId)
at MailAndDeploy.Server.Connectors.QlikSense.QsConnector.OpenApp(QlikSenseAppDatasource pDatasource, UserIdentity pIdentity)
at MailAndDeploy.Server.Execution.TaskExecutionContext.GetDatasourceConnector(Datasource pDatasource)
at MailAndDeploy.Server.Persistency.Entities.FilterDatasourceFieldAction.ExecuteAction()
at MailAndDeploy.Server.Persistency.Entities.Action.Execute()
at MailAndDeploy.Server.Persistency.Entities.Task.Execute(IEnumerable`1 pParameterValues)

Resolution

Check that the service account or the custom account, if using a custom account, have a license for the Qlik Environment.

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