FIRST CREATED ON 19 Feb 2024 I AUTHOR Emma Camacho |
In version 3.5.13, when opening a Powerpoint template in the designer the following error might occur: The window of the Microsoft PowerPoint presentation could not be found.
Issue
System.Exception: The window of the Microsoft PowerPoint presentation could not be found.
at MailAndDeploy.Designer.Interop.MsPowerPoint.Model.MsPowerPointPresentation..ctor(Object pProxyObject, MsPowerPointApplication pApplication, String pFileName)
at MailAndDeploy.Designer.Interop.MsPowerPoint.Model.MsPowerPointPresentationCollection.Open(String pFilePath)
at MailAndDeploy.Designer.Interop.MsPowerPoint.MsPowerPointContent..ctor(Byte[] pContent, FileType pFileType)
at MailAndDeploy.Designer.Ui.MsPowerPointEditor.OpenContent(Byte[] pContent, FileType pFileType)
at MailAndDeploy.Designer.Ui.MicrosoftOfficeTemplateContentEditor.LoadContent()
at MailAndDeploy.Designer.Ui.ContentEditorHost.OpenContentEditor(Object pContent)
at MailAndDeploy.Designer.Ui.ContentExplorer.MainTab_ReportTpg_ContentTvw_NodeDoubleClicked(TreeNode pNode)
at MailAndDeploy.Designer.Ui.TreeView.ContentCvs_MouseDoubleClick(Object sender, MouseEventArgs e)
at System.Windows.Forms.Control.OnMouseDoubleClick(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.UserControl.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Resolution
M&D on-prem:
3. Copy the downloaded file to "C:\Mail & Deploy\Data\Designer\Designer.zip"
4. Open the Designer as usual (no need to re-download it)
M&D SaaS:
Contact support@mail-and-deploy.com
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