We use cookies to try and give you a better experience in Freshdesk.
You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.
We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.
I would be great if there would be analog to the conditional option of a report Element a conditional option for the Creation of an report Document itself.
Use Case:
Only Create the Document if Gross Sales Last Year and Gross Sales Current Year for the filtered Cycle Value is larger than zero.
Eventual errors like putting a non existing Report in a File Collection could be catched with the exception behavior "Continue with next Action"
0 Votes
2 Comments
Steffen Bartschat posted over 2 years
Thank you for your feedback. To my shame i did not recognize that the functionality that i need is already integrated in the Report itself..
So i think this request should be tagged with "Not Taken" or "Implemented" :-)
2 Votes
Emma Camacho posted over 2 years Admin
Hi Steffen,
You can try the condition for Report creation:
In the task you can test if the report was created or not using the M&D function:
DoesReportDocumentExist("Name_of_Report")
Hope this helps,
kind regards, Emma
1 Votes
Login or Sign up to post a comment