Resolving EO.Internal Error in Event Viewer for Mail & Deploy Client (Mail & Deploy Version 2)

Resolving EO.Internal Error in Event Viewer for Mail & Deploy Client (Mail & Deploy Version 2)

You may encounter the following error message in Event Viewer related to Mail & Deploy Client.exe:

Quote
Anwendung: Mail & Deploy Client.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.Exception

bei EO.Internal.jq+b.d()

bei EO.Internal.jq+b.a(EO.Internal.bae[], System.String, System.String)

bei EO.Internal.jq.a(Boolean ByRef, EO.Internal.bae[], System.String, System.String)

bei EO.Internal.jq.a(EO.Internal.bae[], System.String, System.String)

bei EO.Internal.jq+o.c()

bei EO.Internal.jq+o.f()

bei EO.Internal.jq.o()

bei EO.Internal.jq.a(Boolean ByRef, EO.Internal.bae[], System.String, System.String)

bei EO.Internal.jq.a(EO.Internal.bae[], System.String, System.String)

bei EO.Internal.av5.b()

bei EO.Internal.av5.a(System.Security.Principal.WindowsIdentity)

bei EO.WebEngine.Engine.Start(System.Security.Principal.WindowsIdentity)

bei EO.Internal.av5.c()

bei EO.Internal.ct..ctor(EO.WebBrowser.WebView)

bei EO.WebBrowser.WebView.y()

bei EO.WebBrowser.WebView.a(IntPtr, Boolean)

bei MailAndDeploy.Core.Library.Web.WebBrowser.(MailAndDeploy.Core.Library.Web.WebBrowserGetContentParameters)

bei System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext,   System.Threading.ContextCallback, System.Object, Boolean)

bei    System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext,   System.Threading.ContextCallback, System.Object, Boolean)

bei System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

bei System.Threading.ThreadHelper.ThreadStart(System.Object)

This error typically indicates an issue with the EO.WebBrowser component used by Mail & Deploy Client.


Solution:

To resolve this issue, you need to enable the EO WebBrowser component by modifying the Settings.xml file.

Steps to resolve:

  1. Navigate to the Mail & Deploy installation directory on your system.

  2. Locate the Settings.xml file within the directory.

  3. Open the Settings.xml file with a text editor such as Notepad.

  4. Add the following line inside the <Settings> tag:

<Setting Category="WebBrowser" Name="EnableEoWp" Value="Boolean:True" />

  1. This setting will enable the EO WebBrowser component and allow the application to function correctly.

  2. Save the changes to Settings.xml.

  3. Restart the Mail & Deploy Client to apply the changes.


Note:
  • If the issue persists, ensure that you are using the latest version of the Mail & Deploy Client.
  • You may also want to verify that all dependencies for EO.WebBrowser are correctly installed.


Additional Resources: For further troubleshooting, consult the Mail & Deploy documentation or contact technical support if needed.

This fix should address the System.Exception error caused by the EO.Internal issue in Mail & Deploy Client.