What steps should I take if the Designer is not showing Excel files in the Content Editor of Mail & Deploy?

Modified on Fri, 30 Aug at 2:30 PM

FIRST CREATED ON 11 May 2023 I AUTHOR Emma Camacho

If the Designer in Mail & Deploy is not displaying Excel files in the Content Editor, it can hinder your workflow. Here’s a brief guide on how to troubleshoot and resolve this issue.

Issue

When designing an Excel Report and opening the template, Excel is not shown in the Content Editor.

Resolution

* Close the designer

* In Excel -> File -> Options -> General -> Optimize for compatibility -> Ok

(not in the designer, but Excel itself)

* Open the designer

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